Orders are dispatched from production at the following schedule:
- Items made to order take up to 10-14 business days after payment and order confirmation to dispatch to the courier service.
- Pre-ordered items are dispatched according to the times stated on their product pages.
All orders are shipped from Paris, France. Orders are not processed on weekends and local holidays.
Once your order is dispatched to a courier service, you will receive a confirmation email with the tracking number. The orders are delivered with DHL Express which takes between 3-7 business days. The cost of the service is applied at checkout.
In some cases, depending on the local Customs Office laws of the destination country, import duties and taxes may apply and be paid by the customer upon delivery of goods. The customer assumes responsibility for any applicable fees. Additional documents may be required for some orders and can delay the delivery.