Orders are dispatched from production at the following schedule:
- Items made to order take up to 15-21 business days to dispatch after payment and order confirmation.
- Pre-ordered items are dispatched according to the times stated on their product pages.
All orders are shipped from Paris, France. Orders are not processed on weekends and holidays.
Once your order is dispatched to a courier service, you will receive a confirmation email with the tracking number.
- Standard shipping with DHL Express takes 3-7 business days. It is free of charge for all orders.
- Fast shipping with FedEx takes 1-5 business days. The price is applied at checkout.
In some cases, depending on the local Customs Office laws of the destination country, import duties and taxes may apply and be paid by the customer upon delivery of goods. The customer assumes responsibility for any applicable fees. Additional documents may be required for some orders and can delay the delivery.